Terms and Conditions
Version 2026-10-22 · Effective October 22, 2026
- Company:
- DevAc Inc.
- Registered address:
- 151 Charles Street West, Suite 100, Kitchener, Ontario, Canada, N2G 1H6
- Province:
- Ontario
- Privacy officer:
- Privacy Officer, DevAc
- Support:
- support@devac.app
Parties and Acceptance
These Terms and Conditions ("Terms") are a contract between you (the "client") and the company identified on this page (referred to here as "DevAc"). By creating an account, subscribing to hosting, or otherwise using the service, you agree to be bound by these Terms.
The Service
DevAc provides a subscription to a built-and-hosted website, with professional email on your domain included in every plan. The number of mailboxes included depends on your plan tier and is shown on the pricing page. The service is billed as a recurring subscription only — it does not include a one-time onboarding charge, and there is no separate one-time website-order product.
The service is offered in three plan tiers, each available on a monthly or an annual billing cycle. Current prices for each tier and cycle are published on the site and in the checkout flow rather than restated here, so these Terms never drift out of sync with the live pricing.
Ownership
If you connect your own domain, you own that domain — DevAc claims no ownership interest in it. The website implementation and the underlying code that DevAc builds and hosts for you, however, remain the property of DevAc. Your subscription grants you the right to have that implementation hosted and displayed at your domain for as long as your subscription is active; it does not transfer ownership of the implementation or code to you.
Domain Registrations
A domain you buy through DevAc is registered in your name: you, or the organization you enter at purchase, are the registrant and owner of the domain. DevAc places the registration through its domain registrar and manages the domain's technical settings while your subscription is active. If your service ends, the domain stays registered in your name and DevAc no longer renews it.
Some extensions have eligibility rules set by their registry — for example, .ca (Canadian presence) and .us (a connection to the United States). Before you pay, we ask the questions the registry requires. You are responsible for the accuracy of the answers you declare, and a registry may suspend or cancel a registration that does not meet its rules. Some registries do not allow privacy protection, so the owner's contact details may be public in WHOIS; when that applies, it is shown before you pay.
For .ca domains, the Canadian Internet Registration Authority (CIRA) requires an administrative contact who is a named individual. DevAc's named contact person is the administrative contact for every .ca domain registered through DevAc and, under the CIRA Registrant Agreement, acts as your agent with CIRA for that registration — for example, to receive CIRA's notices about it. You remain the registrant. When you buy a .ca domain you confirm that you meet CIRA's Canadian Presence Requirements and you accept the CIRA Registrant Agreement. DevAc's contact remains the administrative contact until a contact change is made; to request one, write to support.
Billing, Cancellation and Non-Payment
You may cancel your subscription at any time from your account dashboard. When you cancel, your service continues to run until the end of the period you have already paid for, and it will not renew afterward.
If a scheduled payment fails, your service is not affected immediately. You have a seven (7) day grace period from the date of the failed payment to update your payment method and resolve the issue. If payment is not successfully collected within that seven-day window, your subscription and hosted service may be suspended.
Refund terms — including the annual plan’s fourteen (14) day full refund window and the monthly plan’s no-refund policy — are set out in full in our separate Refund & Cancellation Policy, which governs alongside these Terms rather than being restated here.
Acceptable Use of Email
Mailboxes provisioned as part of the service are intended for your normal, operational business correspondence. Mass marketing campaigns, bulk unsolicited sends, and similar high-volume email activity fall outside what the service is designed and provisioned to support.
Change Requests and Service Limits
Each plan tier includes an allowance of change requests you may submit for updates to your site. The specific numeric allowance for your tier is shown in your account dashboard and may be updated from time to time without requiring a change to these Terms.
Availability and Liability
DevAc provides the service on a best-effort availability basis and does not warrant uninterrupted or error-free operation. To the fullest extent permitted by applicable law, DevAc’s total liability arising out of or relating to the service is limited to the amounts you paid to DevAc during the billing period immediately preceding the event giving rise to the claim.
Changes to These Terms
DevAc may update these Terms from time to time. When we do, we publish a new version with an updated version identifier and effective date, both shown at the top of this page. The version identifier and effective date shown identify the exact text that is binding as of that date; continued use of the service after a new version takes effect constitutes acceptance of that version.
Governing Law
These Terms are governed by the laws of the province stated above, together with the federal laws of Canada applicable therein, without regard to conflict-of-law principles.
Language of Record
These Terms and Conditions are drafted in English, which is the governing language of this document. The Spanish (es) and French (fr) versions are provided as courtesy translations for convenience; in the event of any conflict or ambiguity between versions, the English text prevails.
About These Terms
These Terms were prepared by DevAc based on our current business practices. They have not been reviewed by outside counsel and should not be treated as a substitute for professional guidance tailored to your specific situation. If you have questions about these Terms, write to us at the support email shown above on this page.